Job Description: Server
Our mission is to be a business that nourishes our community in more than one way. That community starts with our team.
We seek team members who are motivated, positive, and continually strive for growth. Growth means being comfortable with change (even when it's uncomfortable), making mistakes (and learning from them!) and having the ability to laugh along the way (a good sense of humor is a must!).
Individuals of all backgrounds, ages, and identities are encouraged to apply. Those who demean others based on race, religion, gender identification, sexual orientation, nationality, ethnicity, or ability are not.
Professional hospitality industry experience is not required, but a welcome bonus.
Tonino’s values are Trust, Nourish, Community, Intention. We seek team members who value those things, too. Learn more about them here.
About Tonino
Located in the heart of Jamaica Plain, MA, Tonino is a neighborhood restaurant first and an Italian restaurant second. Drawing inspiration from the trattorias, enotecas and aperitivo bars that are the heartbeat to the smaller neighborhoods surrounding Rome’s city center, Tonino serves to be a space for locals to gather, relax and be in community with one another.
Chef Luke Fetbroth partners with local restaurateur David Doyle (Tres Gatos, Casa Verde) to bring handmade pastas, Sicilian-style pizza, and an eclectic, food-centric beverage program to their own neighborhood.
Performance Requirements
A positive attitude and good sense of humor.
A team-oriented mindset.
A love of hustle and the art of great hospitality.
Job Description
Provides friendly and knowledgeable food and beverage service from greet to goodbye by maintaining expert knowledge of all menu offerings, steps of service and allergy information.
Prepares and serves the beverage menu in a neat and orderly way to minimize waste.
Maintains a respectful (read: quick-footed) pace when running food from kitchen to dining room.
Executes service and team training (after being trained themselves).
Polishes glassware.
Helps our dishwashers with dishes during down time.
Turns in all guest slips properly closed out, including comps and voids.
Accurately completes closing reports including cash tips and contributes to tip pool as applicable; Records tip information, as directed by Management.
Maintains an accurate bar bank.
Completes opening, running and closing side work checklist for shift daily.
Closes down the dining room in an orderly and efficient way (i.e. “Close to Open”).
Helps receive and organize beverage orders on an as needed basis.
Reports guest feedback, service, and food quality issues to Management in a timely manner.
Maintains refrigerators, freezers and dry storage areas in a clean and organized fashion.
Extends hospitality to all guests and, by extension, guests of our related restaurants, Tres Gatos and Casa Verde.
Compensation + Employee Benefits
We want to offer employee benefits that our employees will actually use. While there’s always more to come, you can expect:
A monthly set schedule (planning is important, for your life and ours!).
Weekly payroll.
Medical, Dental benefits for full-time employees.
Opportunities for additional professional development.
A delicious, wholesome family meal.
Compensation
Tonino is a pooled house. PM shifts start at $8 per hour plus gratuity. AM shifts start at $15 per hour plus gratuity.
Schedule
Minimum of 2 shifts a week. We are closed Tuesdays and Wednesdays.